Support Line:
+254 722 139 629/ +254 729 286 971
support@questbpoafrica.co.ke

Get going with our IT support

Outsourcing Quest BPO support means that you will have less to worry about on a daily basis. You get better IT performance, faster problem resolution and greater expertise without the hassle and costs of downtime.

We provide on-site expert, friendly technical support to business, home and home office users. Unlike repair shops, we have a strong emphasis on explanation, friendly communication, and training.

Fully Managed IT Support

It would be difficult to imagine a modern business not using any kind of IT support in its operation. Time spent troubleshooting IT Systems is time away from things that really matter. That’s why businesses trust Quest BPO Africa team for comprehensive IT services.

Our Fully Managed IT Support (Business Support) is designed to provide professional IT support for end-users as they need it. A comprehensive alternative to having your own IT department.

Sometimes, technology problems cannot be addressed through a call to our IT help desk. To enable you reduce costs, increase reliability, productivity, security and minimize downtime.

Quest BPO Africa takes complete control of your IT infrastructure so that you can focus on your business. Our package covers Hardware, Software, Back-ups, Active Directory Management, Networks and Third Party Relationships.

Full IT Support to Access our Support Center

24/7 Remote & Physical IT Support
Ksh 1200Per Month
  • Computer Hardware troubleshooting
  • Professional IT Helpdesk
  • Spyware antivirus support
  • Software troubleshooting issues
  • Hardware trouble shooting issues
  • Operating windows license
  • Email configurations and set up support
  • Network connectivity issues
  • Software Application installation
Order / Signup for the Service

PAY AS YOU GO Support

IT support is a prerequisite for a functioning business in today’s world and working with a proven IT consultant is the sure way to obtain competitive advantage

Not all companies will want to commit to a Fixed price IT Support contract. You only pay for what you need, as and when you need it. A perfect solution for businesses who already have an existing IT Department who just want a little helping hand, possibly extra resources or expertise in certain situations.

As well as for small start-up businesses, those who are not truly sure yet how much support they will require as they establish themselves in their business field.

Whatever your issue, be it large or small, our Pay As You Go IT support is, effectively, your own outsourced IT department on tap, but with none of the standing costs of an in-house operation or a support contract.

MAINTENANCE

We handle all updates, antivirus, security, and monitoring for you. You’ll know your systems are healthy every single day.

HELPDESK & SUPPORT

Our technicians assist your users via phone, remote session, or office visits. Access quality tech support quickly.

CONSULTING

We maintain detailed documentation and analysis of your systems, and meet with you to keep you up to date.

PAY AS YOU GO Support

IT support is a prerequisite for a functioning business in today’s world and working with a proven IT consultant is the sure way to obtain competitive advantage

Not all companies will want to commit to a Fixed price IT Support contract. You only pay for what you need, as and when you need it. A perfect solution for businesses who already have an existing IT Department who just want a little helping hand, possibly extra resources or expertise in certain situations.

Whatever your issue, be it large or small, our Pay As You Go IT support is, effectively, your own outsourced IT department on tap, but with none of the standing costs of an in-house operation or a support contract.

Remote IT Support & Help Desk

You decide to be left behind and finalize on a project that is almost due. Then your computer/the application you’re using freezes or worst of it crashes. There aren’t any IT personnel around, panic sets in and you start hitting and tapping every key on the keyboard…

Being helpful shouldn’t be hard but staffing a 24/7 IT help desk is expensive and difficult to scale. Quest BPO 24/7 help desk service provides support allowing scalability.

End-To-End ICT Services & Solutions Provider

EFFICIENTLY & CONSISTENTLY PROVIDING ICT SERVICES & SOLUTIONS WHILST MAINTAINING HIGH STANDARDS
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